| Minimal waiting time in line at "check-in" |
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| Courteously greeted at front desk |
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| Reservation in order when I arrive |
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| Bellstaff services timely and efficient during your stay |
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| Heating/Cooling within rooms |
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| Housekeeping services timely and efficient during your stay |
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| Special Hotel Services: Guest Services Desk, POiNT Health Club, Tours, Children's Park, Laundry and Food Delivery Service |
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| Overall how would you rate our staff's hospitality (friendliness, courtesy, responsiveness) |
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| Overall how would you rate our hotel's public areas |
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| Overall how would you rate the value for the price paid |
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| How would you rate the menu variety in our restaurants |
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| Promptness of service in restaurants |
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| Quality of service in restaurants |
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