SurveyConsole Survey - Customer Satisfaction

Drake Plastics Customer Satisfaction Survey

What product was purchased?

How did you hear about Drake Plastics?

Please rate the PRODUCTS at Drake Plastics:

	Excellent	Good	Fair	Poor
How was the availability?

How was the traceability & labeling?

How was the appearance, tolerances and stress?

How was the product quality & reliability?

How was the product packaging & shipping

Were the certifications accurate and complete?

Please include additional comments about Drake PRODUCTS.

Please rate the SERVICE at Drake Plastics:

	Excellent	Good	Fair	Poor
How was our product knowledge?

Do you get answers to questions promptly?

Were quotes timely?

Were shipments timely?

Was paperwork correct?

Do you find us dependable?

Flexibility - Do we bend to meet your needs?

If you use our WEBSITE (www.drakeplastics.com), please rate the following:

	Excellent	Good	Fair	Poor
Is the site useful and informative?

Is the site user friendly and easy to navigate?

Is the information accurate?

Please include additional comments about Drake SERVICE.

Would you like to be contacted regarding this survey? Please leave your contact information.