Contact Sales »» 866-434-3217  

Contact Us   -   Login   -   FREE Basic Account  
Standard Question Types
Wizard based survey creation for easy control of all question and answer options. Virtually every question type is supported. If you don't see the question type you need, let us know.
License
Free Basic Professional Corporate
Multiple Choice
Radio Buttons, Check boxes, Drop Downs and Select Lists.
Check Check Check
Multiple Choice Single Answer
Choose one answer. (Radio Button)
Check Check Check
Multiple Choice Multiple Answer
Check all that apply. (Checkbox)
Check Check Check
Multiple Choice Multiple Answer with Validation
Choose exactly X of Y answers with validation. Choose as many as X of Y answers.
Check Check Check
Open Ended Text
Text boxes, Numeric Validation and Email validation.
Check Check Check
Essay Open Ended
Unlimited length essay responses. Customizable height and width.
Check Check Check
Contact Information (Open Ended Text)
Consolidated contact information collection via single question.
Check Check Check
Likert Scale
Strongly Agree...Neutral...Strongly Disagree
Check Check Check
Semantic Differential
Horizontal scale ratings.
Check Check Check
Constant Sum
Distribute values over answer choices summing to 100 with validation.
Check Check Check
Rank Order
Rank answer choices with validation.
Check Check Check
Multiple Choice Matrix
Multiple questions, Single or multiple choice answer tables or spreadsheets.
Check Check Check
Date/Time
Validated Date/Time questions.
Check Check Check
Search and Replace
Search and Replace text within the survey. Useful with Survey Templates.
Check Check Check
Automatic Question Numbering
Automatic Question Numbering (including sub-section numbering) for Matrix style questions.
Check Check Check
Survey Template Library
Access to hundreds of industry standard survey templates.
Check Check
Copy Surveys / Questions
Copy entire surveys as well as individual questions for reuse.
Check Check
Personal Survey Question Library
Create a library of frequently used questions to include in future surveys.
Check Check
Copy questions from/to surveys
Copy questions and scales between surveys. Create your own "Question Bank" and reuse survey sections.
Check Check
Folders / Categorization
Surveys can be categorized into Folders. Here you can create New Folders, Delete Folders, Move Surveys within the Folders and Set Permissions for the Folders.
Check Check
Side-By-Side Matrix
Use Side-By-Side Matrix for gathering information on different dimensions for the same attributes.
Check
Upload/Attach File Question
Allow users to upload/attach files on the Survey.
Check
Dynamic Lookup Table
Create dynamic "Parent-Child" relationships (Eg. State->County, or Division->Dept.)
Check
Reference Data (ZipCodes/Postal Codes)
Allow users to validate data against standardized databases like Zip Codes, Canadian Postal Codes etc.
Check
Free
$15/month
$99/month


Advanced Questions / Survey Logic
Advanced survey logic gives you the ability to customize the path your respondents take through your survey. You can skip entire sections based on how your respondents answer. Quotas are also supported to ensure a balanced sample. If you don't see the exact survey logic you need, let us know.
License
Free Basic Professional Corporate
Validation
Validation for required responses.
Check Check Check
Branching
Sophisticated multi-level branching and survey paging. Includes branching to the end of the survey.
Check Check
Quota Management
Allow only X answers to a question with branching.
Check
Extraction Questions
Dynamic questions based on answers to previous questions.
Check
Text Piping
Dynamically replace question/answer text. Answer to question, answer to answer, question to question, question to answer.
Check
Extraction with Text Piping and Looping
Dynamically present a series of customized questions based on answers to previous questions.
Check
Randomization of Questions
Randomize the presentation of questions. Randomly display only one question.
Check
Randomization of Answers
Randomize answers choices to prevent bias.
Check
Automatic Redirect
Once your survey is complete, respondents will be directed to the page of your choice.
Check
Survey Panel Integration
Branch to survey complete, terminate survey, and over quota.
Check
Survey Chaining
Use branching to chain surveys from one survey to another.
Check
Compound Branching
Create branching logic that is controlled by the answers to more than one question.
Check
Delayed Branching
Create branching logic that executes at any point in the survey.
Check
Show or Hide Questions
Show or hide a survey question based on single or compound logic.
Check
Show or Hide Answer Options
Show or hide an answer in a survey question based on single or compound logic.
Check
Free
$15/month
$99/month


Survey Design/Formatting
Surveys appear as any web page would to your respondents. Company logos, graphics and product concept images can be added anywhere in the survey.
License
Free Basic Professional Corporate
Page Breaks
Add page breaks after each section of the survey.
Check Check Check
Headers and Footers
Customizable survey Headers and Footers. Add HTML and logos into the header and footer of the survey.
Check Check Check
Thank You Page
Customizable Thank You page.
Check Check Check
Buttons
Customizable buttons for submit and continue.
Check Check Check
Back Button
Display 'Back' button on the survey allowing respondents to go back to the previous page to edite/review response.
Check Check Check
Exit Survey Button
Display 'Exit' button on the survey allowing respondents to exit/close survey instantly.
Check Check Check
Survey Progress Bar
Select the location of your survey progress bar. None is an option.
Check Check Check
Graphics
Complete branding of your survey. Insert JPG and GIF files, including your company's logo.
Check Check Check
Unlimited Responses
Each survey can contain an unlimited number of responses.
Check Check Check
Simple Survey Link (short URL)
Create a simple easily remembered link to your survey (e.g. http://election2007.questionpro.com).
Check Check Check
Unlimited Surveys
Each user can create an unlimited number of surveys. Free licenses are limited to 1 survey.
Check Check
Unlimited Questions
Each survey can contain an unlimited number of questions. Free licenses are limited to 10 questions per survey.
Check Check
Multimedia Support
Insert music and movie clips, including flash, avi, mp3, quicktime etc.
Check
Multi-lingual
Support for creating surveys in all languages, including double byte character-sets (Chinese/Japanese etc.) and Right-To-Left languages like Arabic and Hebrew.
Check
Customized Thank You Page - Forward To A Friend
One way to increase response rates to your surveys is to enable your surveys with Viral Marketing or as we call it Recursive Invitations. The Recursive Invitation process allows end-users (respondents) to invite other users to take the surveys.
Check
Customized Thank You Page - Spotlight Report
Spotlight Report allows you to share the results of your survey in a very unique way with all the users who took your survey. The Spotlight Report allows your respondents to visually see how their responses compared to the overall survey responses.
Check
Customized Thank You Page - Review/Print
The Review/Print option allows respondents to Review/Print their survey response after taking the survey.
Check
SSL Option
Enable SSL security on the Survey for completely secure data transfer.
Check
Free
$15/month
$99/month


Email / Address Book
A web link is automatically generated when you create your survey. You can use this link to publish your survey via email or your website. The Address Book provides emailing services for matching responses with email addresses, tracking survey views and completes and sending reminder emails.
License
Free Basic Professional Corporate
Email Your Survey
Send a link to your survey via email.
Check Check Check
Send an HTML email
Customize the Survey Invitation Email using HTML.
Check Check
Mass Emails
Upload your email distribution list and send personalized emails to each of your respondents.
Check Check
Track Responses
Track who has completed the survey and who has viewed the survey.
Check Check
Send Reminder Emails
Send reminder emails to those who have not completed the survey.
Check Check
Send Thank You Emails
Send automatic Thank You emails to respondents who complete the survey.
Check Check
Free
$15/month
$99/month


Other Ways to Announce
License
Free Basic Professional Corporate
Website Link
Post the survey on your website.
Check Check Check
Paper Surveys
Print your survey from MS Word or Adobe Acrobat.
Check Check Check
Website Pop-up Surveys
Trigger pop-up surveys on your website.
Check
Pop-ups - Every N Visitors
Trigger pop-up surveys to every N visitors at your site.
Check
Pop-ups - Unique Visitors
Trigger pop-up surveys only to visitors who have not already taken the survey.
Check
Free
$15/month
$99/month


Collecting Response Data
Surveys are hosted on our servers. Responses are automatically collected and stored on our databases. The responses are available via the same administrative account where you created your survey.
License
Free Basic Professional Corporate
Responses
Survey responses are collected 24 x 7 automatically and viewable in real time.
Check Check Check
Making Survey Changes
Survey changes can be made while your data collection is in progress.
Check Check Check
Email Yourself Responses
Automatically have survey responses emailed to you as they are collected.
Check Check Check
Capture Email Addresses and External Data
Capture email addresses or external reference ID's automatically for linking with existing databases.
Check
Save and Continue
Allow respondents to save results and continue the survey later.
Check
Free
$15/month
$99/month


Survey Security
Surveys can be password protected and you may also prevent multiple submissions from the same respondent.
License
Free Basic Professional Corporate
Enable / Disable Survey
Survey activation/deactivation to terminate data collection.
Check Check Check
Ballot Box Stuffing
Prevent multiple submissions from the same respondent.
Check Check Check
Password Protected Surveys
Enable a password to access the survey.
Check Check Check
Unique Password per Respondent for Surveys
Assign unique password to respondents for enhanced survey security.
Check
Respondent Anonymity Assurance
Guarantee to survey researchers to protect the privacy and confidentiality of the respondents. The Respondent Anonymity Assurance (RAA) asserts that once it is enabled on a survey, although computer generated identification numbers for individuals will be generated, the survey researcher will not have access to both the respondent's email address as well as the response data at the same time.
Check
Free
$15/month
$99/month


Online Reports / Real-Time Data
License
Free Basic Professional Corporate
Charts
Line charts are created automatically in real-time while responses are collected.
Check Check Check
Summary Results
All of your survey results displayed on one page.
Check Check Check
Share Results
Make your results public via a web link with optional password protection.
Check Check Check
Basic Frequency Calculations
Multiple choice calculations are included in summary and individual question results.
Check Check Check
Response Editor
View individual responses and delete any invalid responses.
Check Check Check
MS Excel Export
MS Excel data export contains email address book stats, raw response data and basic frequency reports.
Check Check Check
Raw Data Export
Comma Separated File (CSV) file export
Check Check Check
Response Based Grouping Analysis
Create reports based on how groups of respondents answered to questions.
Check
Time Based Grouping Analysis
Create reports based on time. Useful for Creating Weekly/Monthly/Quarterly Reports
Check
System Variable Based Grouping Analysis
Create reports based on Email Lists/Custom Variables. Very useful for creating meaningful segments of data for Reporting.
Check
MS PowerPoint Export
MS PowerPoint export contains Reports with neatly formatted Graphs/Charts and basic frequency reports.
Check
SPSS Integration
Create SPSS Command files and direct import data into SPSS
Check
Multiple Criteria Segmentation and Analysis
Multiple criteria segmentation is a mechanism to allow for data segments across multiple questions. For example, you could create a data-segment where Gender = Male OR AGE > 25 etc.
Check
Free
$15/month
$99/month


Data Integration
License
Free Basic Professional Corporate
Online Address Book
Online Address Book for address import, mailout and tracking of respondents.
Check Check
Mail Merge
Seamless e-mail integration with company databases.
Check Check
Custom/External Variable Capture
Transparent support for respondent ID sharing and tracking inbound to survey.
Check
Track Respondent ID
Transparent support for respondent ID tracking and transfer to secondary survey or database.
Check
ID Cross-reference
Customer ID import and export for respondent tracking and for followup survey mailout.
Check
Free
$15/month
$99/month


Crosstab / Segmentation and Banner Tables
License
Free Basic Professional Corporate
Crosstab
A crosstab is the cross referencing or comparison of two questions to determine how they are interrelated. A crosstab gets its name from the layout of variable definitions into rows and columns.
Check Check Check
Geocoding Survey Responses
Each response is coded with the respondent's location based on an IP address mapping.
Check Check
Trend Analysis
The Trend Analysis module allows you to plot aggregated response data over time. Analyzing trends is useful in detecting patterns in survey responses that could lead to future quality problems, and in forecasting future demand periods.
Check
Grouping Analysis
Grouping analysis gives you the ability to segment your data for analysis based on one or more survey responses. Enabling filters on your data offers the capability to analyze data based on gender or age for example.
Check
Banner Tables (Tabs)
Banner tables allow you to visualize and view your data relative to a single question. For example, if in your survey, one of the questions is "Where are you from?" - You can see how different users responded to all the questions in your survey, based on that question.
Check
TURF Analysis
Total Unduplicated Reach and Frequency Analysis is used to identify a subset of items that, when taken together, maximizes the net level of consumer interest in a superset of choices. Example: you've just tested consumer interest in 10 proposed new ice cream flavors but marketing constraints only allow you to introduce three flavors. TURF can identify the three flavors that, taken together, generate the highest net level of interest for the total line.
Check
Survey Analyzer / Dropout Analysis
With the Dropout Analysis option, you can dive into your drop-out rates (users not completing the survey.) The dropout analysis takes a look at all the users who have not completed the survey and gives you a snapshot view of where they "dropped out" ie. the last question they completed successfully.
Check
GAP Analysis
Fundamentally Gap Analysis is a very simple concept. For each attribute, the difference between the expectation and delivery is measured and sorted from highest to lowest. It effectively highlights the attributes you need to focus on.
Check
Free
$15/month
$99/month


Data and System Integration Tools
License
Free Basic Professional Corporate
Report / Data Scheduler
The Report Scheduler is a recurring and automated interface to automatically email reports on a periodic basis. Typically this is used in a long running survey (transactional surveys) where you have a continuous data collection stream.
Check
FTP Data Upload
The Automated FTP Upload option allows you to receive periodic "data dumps" or reports that QuestionPro generates for any of your surveys to be uploaded to an FTP Server of your choice.
Check
Email Action Alerts
Action Alerts enable you to be notified immediately when someone answers in a particular way to your questions in your survey. For example, if you had a "Satisfaction" question and you would like send out an email to your Customer Service Manager, every time someone chooses a low satisfaction score you could use the Decision Support System to do this.
Check
External Data Import
Import data already collected (via other means) into the system for TURF Analysis.
Check
RSS Feed
RSS Feed of the Real-Time Summary report available for integration with your website.
Check
Free
$15/month
$99/month


Salesforce AppExchange Data Integration
License
Free Basic Professional Corporate
Salesforce.com Integration
Automatically send your survey to your Salesforce.com database.
Check Check
Free
$15/month
$99/month


Multi-User Collaboration Tools
License
Free Basic Professional Corporate
Multi-User Accounts
Users operating under one organization can share surveys with other users in their organization. Each survey can be optionally shared to other user accounts with view, copy, or edit permissions.
Check
Dashboard Accounts
Client Dashboard Accounts are secure "Read-Only" accounts that you can distribute to your clients. Users will be able to login to system and view the data for a particular group of surveys.
Check
Library Accounts
Library accounts allow an organization to create a standard collection of surveys that are available to their organization as templates. Users in the organization can copy these surveys to their own administrative account to conduct their own studies.
Check
Customized Organization Stylesheet - Look And Feel Customization
If you are part of a Multi-User License, you can setup a single look and feel (stylesheet) that all users within your organization can use.
Check
Free
$15/month
$99/month



Get Started today for FREE!
Email Address: