Contact Sales »» 866-434-3217  

Contact Us   -   Login   -   FREE Basic Account  

Create Your Survey Now!
market research,software,survey,online
Template Library
 
Survey Name Technical Support Evaluation
Description Customer evaluation of expertise and problem solving ability of technical support staff
Category Employee Surveys   (Browse All Categories)

Create a free account and customize this survey


Join Now!
It's completely Free!
 
   

Thank you for taking the time to complete our Customer Support Satisfaction Survey. We appreciate your honest feedback. Please answer all of the following questions and click on the "Submit Survey" button when you are done.
 
   

How satisfied are you with the OVERALL quality of the service you received?
Very satisfied   
Somewhat satisfied   
Dissatisfied   
The service was awful   
N/A
 
   
Do you consider the problem resolved?
Yes
No
 
   
Was your question or issue resolved the first time you contacted technical support?
Yes
No
 
   
How satisfied are you with this particular phone support experience?
 
 
   
Did you attempt to use our online support web site before making this call?
Yes
No
 
   
If yes, how satisfied were you overall with this online support experience?
 
 
   
How satisfied are you with our technical support in general?
 
 
   
We sincerely appreciate any comments or suggestions you have which will help us improve our service.
 
 


Create a free account and customize this survey


Join Now!
It's completely Free!
 
Privacy Policy   |   Terms of Use   |   Online Surveys   |   Website Polls   |   Pricing   |   Contact Us   |   Free Survey Templates
Help   |   Sample Surveys   |   Site   |  
Online Market Research Forum   |   Free Research Blog   |   Survey   |   Free Online Poll   |   Website Polls   |   Brainstorming Tool   |   Survey Programming
© Copyright SurveyConsole Survey Software   |   Powered by QuestionPro Online Survey Software