Customer Service Survey A customer service survey can be used to identify buying behavior of customers before, during and after the purchase of a product. The online survey tool can be used to measure customer satisfaction and gain customer feedback. Feedback can be collected from potential customers as well as existing customers. You can use the customer service templates from QuestionPro’s survey library and start collecting data right away. Data collection can be done by emailing customers or by collecting their responses on mobile devices by using an app like SurveyPocket.
QuestionPro is a web based service for conducting online surveys. The process to create customer satisfaction survey is simple using QuestionPro’s online survey software :
Build your survey using the intuitive wizard interface.
Send invitations using the integrated email system.
View your reports online automatically.
SurveyConsole provides services for creating customized online surveys, distributing them via the internet or email, and tabulating results automatically in real time. Your surveys and survey results are hosted on our servers. SurveyConsole does not require the download or installation of any software or hardware.
SurveyConsole offers all of the advanced features of many other online survey providers at a fraction of the PRICE. Our single goal is to provide a simple powerful way to conduct research via the internet.