We provide you with the ability to download the Raw Data in a CSV format (which can be imported into Excel spreadsheet). You can then create charts and do detailed analysis offline with your results.
When saving/downloading the file offline please rename the file.
What different options are available for downloading?
Following are the options available:
The downloaded file does not contain Text Data
Please make sure you select the check box for : Include Open-Ended Text Data>
The downloaded file does not contain Raw Data / Individual Responses
Please make sure you select the check box for : Include Raw Data
I get an error when opening the file in Excel
Excel has certain limitations such as:
In addition to this there are also other limitations because of which excel may be unable to load the file. The solution for this problem is to download a CSV-Raw Data file or the SPSS (.sav) file use that file.
SurveyConsole cannot do anything about these limitations. These are limitations imposed by Microsoft/Excel not SurveyConsole.
I have more than 10,000 responses however, raw data sheet in the downloaded excel file only has 10,000 responses.
Due to technical reasons we have limited the number of responses available in the raw data sheet to 10,000. If you have more than 10,000 responses please download a separate CSV-Raw Data file. CSV-Raw Data file will contain all responses.