How much does the service cost?
Access to general consumers can cost as little as $3.00 per completed surveys. However, price will vary based on survey complexity, survey length, project quotas, region and the incidence of the population being surveyed.
How long will it take to collect the data?
Data can be collected in as little as 2-4 hours, once the sample has been deployed. Please note that the data collection time can take up to a few days to a week, depending on sample feasibility and region. We will take into account any urgent request to ensure data is delivered on time as promised.
Do I need to do anything to on my end?
Simply provide your survey URL and we'll take care of the rest. Once your quote has been approved, we will test your survey to ensure your exit links are functioning properly. Upon your approval, sample will be deployed in stages.
NOTE: We strongly encourage you to test your survey at least 3-4 times to ensure it is functioning properly prior to collecting data. Survey Analytics will not be responsible for respondents who may be disqualified or provide incomplete answers to surveys, as a result of errors in branching or programming logic.
Where are the respondents coming from?
MicroPanel consists of a network of respondents in various industry verticals (Real Estate, HR, IT, Health, Automobile, etc.) who were recruited through our own proprietary panel to participate in surveys. We also form partnership with a limited number of reputable providers (E-rewards, SSI, Ziff Davis, MDinfo) to offer our clients access to quality respondents at an affordable price.
Can I collect contact information in my survey to follow up with the respondents?
No. This is not a lead generation service. Respondents only agree to participate in research studies to provide their opinions on various products and services. Their survey information should only be used in aggregate with other research participants. As a result, collection of personal identifiable information (name, email, address, phone number) are NOT permitted.
What if I need to conduct a follow up survey with the same respondents?
Not a problem. Each respondent is identified by a unique member ID in the panel database, which also tracks their participation history based on surveys completed by project and by client.
Am I responsible for providing incentives to the participants?
No. Survey incentives will be factored into your quoted CPI (Cost per interview). We've designed this service to make the sampling process as painless as possible for our clients.