All data is accessed only by the owner of the survey who must provide a username and password. All pieces of data are keyed to that owner identification and cannot be accessed by anyone else.

• Information Collection and Use
• Communications from the Site
• Information Sharing and Disclosure

Security is an issue everywhere on the Internet. At SurveyConsole we have gone to extra lengths to ensure the integrity of user data. This includes firewalls, encryption, and other security measures.

• Security Procedures
• Network Diagram
• Disaster Recovery

SurveyConsole has completed its SAS 70 Type II audit for its colocation facilities in Seattle. This audit, by an independent accounting firm, signifies that the SurveyConsole data center security and operational procedures have been reviewed and tested to validate that controls and processes have been suitably designed, are operating effectively; and they protect and safeguard customers equipment and data.

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SurveyConsole Data retention policy confirms with highest industry standards.

• On-Going Data Collection for Active Accounts
• Data Removal On Account Cancellation
• Single Login Accounts

SurveyConsole offers a unique guarantee to survey researchers to protect the privacy and confidentiality of the respondents.

• Respondent Anonymity Assurance
• Track Respondents
• Send Reminders
• Anti-Ballot Box Stuffing Capability